TERMS & CONDITIONS
TERMS & CONDITIONS
Last Updated: 10 August 2026
Welcome to www.ntm.world, the official website of Newage Trade Mission Private Limited ("NTM", "Company", "we", "us", or "our").
These Terms & Conditions ("Terms") govern your access to and use of the NTM website, products, services, user accounts, franchisee/business registration facilities and other services provided through the website.
By accessing, browsing, registering on, or purchasing products through the NTM website, you acknowledge that you have read, understood and agreed to these Terms & Conditions.
If you do not agree with these Terms, please do not use the website or its services.
1. About Newage Trade Mission Private Limited
Newage Trade Mission Private Limited operates in the Ayurvedic, health & wellness, personal care, FMCG and consumer products sector.
NTM also provides eligible individuals with opportunities to participate in its business, distribution, franchise and associated business network, subject to applicable eligibility requirements, Company policies and applicable laws.
2. Eligibility
By using this website, you confirm that:
You are legally capable of entering into a binding agreement under applicable law.
The information provided by you is accurate and complete.
You will use the website only for lawful purposes.
You will comply with these Terms and applicable laws and regulations.
3. Website Usage
You agree not to:
Use the website for any unlawful purpose.
Provide false, inaccurate or misleading information.
Attempt unauthorized access to the website, server or another user's account.
Interfere with the security or functioning of the website.
Upload viruses, malware or harmful code.
Copy, reproduce or commercially exploit website content without authorization.
Use automated tools to scrape or collect website information without written permission.
Impersonate NTM, its employees, representatives, franchisees or business associates.
Use NTM's trademarks, logos or other intellectual property without authorization.
NTM reserves the right to restrict or terminate access where misuse or violation of these Terms is identified.
4. User Registration and Account
Certain features of the website may require registration as an NTM User, Franchisee, business associate or other eligible account holder.
You are responsible for:
Providing accurate and complete information.
Maintaining the confidentiality of your login credentials.
Keeping your account information updated.
Maintaining the security of your account.
Immediately notifying NTM if you suspect unauthorized use of your account.
You must not sell, transfer, share or misuse your account or login credentials.
NTM may suspend or terminate an account if the information provided is false, fraudulent, misleading or violates Company policies or applicable law.
5. KYC and Verification
NTM may require KYC and identity verification for certain user registrations, franchisee registrations, business activities, account activation, commission/incentive processing or regulatory requirements.
Such information may include PAN and other identification documents or information as required.
You agree to provide genuine, valid and accurate information.
Providing false, forged or misleading documents may result in rejection, suspension or termination of the relevant account or business relationship.
6. Products
NTM may offer various products through its website, including:
Ayurvedic products
Health and wellness products
Personal care products
FMCG products
Other consumer products
Product descriptions, photographs, specifications, prices, packaging and availability are provided for general information and purchasing purposes.
NTM makes reasonable efforts to ensure that product information displayed on the website is accurate. However, actual product packaging, colour, appearance or presentation may vary slightly from images displayed online.
7. Health and Wellness Disclaimer
Information relating to Ayurvedic, health, wellness or personal care products available on the NTM website is provided for general informational and product-related purposes.
Such information should not be considered medical advice, diagnosis or treatment.
NTM does not guarantee that any product will diagnose, treat, cure or prevent any particular disease or medical condition unless such claim is expressly permitted under applicable laws and regulations.
Customers should read the product label, directions, warnings, ingredients and usage instructions before using any product.
Customers with medical conditions, allergies, pregnancy, breastfeeding, ongoing medication or other health concerns should consult an appropriately qualified healthcare professional before using any product where such professional advice is appropriate.
8. Product Use and Storage
Customers are responsible for using and storing products according to the instructions, warnings and storage conditions provided with the product or packaging.
NTM shall not be responsible for issues caused by:
Incorrect usage
Misuse
Excessive use
Improper storage
Tampering
Failure to follow product instructions
Use contrary to stated warnings or directions
9. Prices and Product Information
All product prices displayed on the website are subject to change without prior notice.
NTM may modify prices, discounts, offers, promotional schemes or product availability at any time.
In the event of an obvious pricing, technical or listing error, NTM reserves the right to correct the error and, where applicable, cancel the affected order and process an eligible refund.
10. Orders
When you place an order through the website, you are submitting a request to purchase the selected products.
An order is subject to successful payment, verification, product availability and acceptance by NTM.
NTM reserves the right to refuse, modify or cancel an order due to circumstances including:
Product unavailability
Incorrect pricing or product information
Payment issues
Incomplete or inaccurate customer information
Suspected fraudulent activity
Delivery limitations
Technical errors
Violation of applicable Terms or policies
If payment has already been received for an order cancelled by NTM, an eligible refund will be processed according to the applicable Refund Policy.
11. Payment
Payments may be made using the payment methods made available on the website.
Payment transactions may be processed through third-party payment gateways or payment service providers.
Customers must never share confidential payment information such as:
UPI PIN
ATM PIN
Internet banking password
Card PIN
OTP
CVV
with any NTM employee, representative, franchisee, business associate or other person.
NTM will not be responsible for losses caused by voluntarily sharing confidential payment credentials.
12. Shipping and Delivery
Orders will be delivered to the shipping address provided by the customer.
NTM's shipping charges are currently:
Orders below ₹2,000:
₹50 delivery charge per product.
Orders of ₹2,000 or above:
No shipping/delivery charges.
Delivery timelines may vary depending on the delivery location, product availability, logistics partner, weather conditions, public holidays and other circumstances beyond NTM's reasonable control.
Customers are responsible for providing an accurate delivery address, PIN code and contact number.
For complete details, please refer to the NTM Shipping Policy.
13. Returns, Refunds and Cancellations
Product returns, refunds and order cancellations are governed by NTM's separate policies:
Return Policy
Refund Policy
Cancellation Policy
Shipping Policy
These policies form part of these Terms & Conditions.
Customers are encouraged to review the applicable policies before placing an order.
14. Membership, Franchise and Business Opportunity
NTM may provide eligible individuals with opportunities relating to membership, franchise, distribution, business association or other business activities.
Participation may be subject to registration, KYC verification, applicable fees, product purchase requirements, eligibility criteria and separate Company policies.
Participation in an NTM business opportunity does not guarantee any specific income, profit, sales volume or financial return.
Actual business results may vary depending on individual effort, customer demand, market conditions, business activity and other factors.
No person is authorized to make false claims or guarantee a fixed income or guaranteed return on behalf of NTM unless expressly authorized in writing by the Company.
15. Business Associates, Franchisees and Representatives
Authorized NTM business associates, franchisees, distributors or representatives may promote NTM products and business opportunities within the scope permitted by the Company.
No representative is authorized to:
Make unauthorized medical or therapeutic claims.
Make false or misleading product claims.
Guarantee income, profit or financial returns.
Misrepresent NTM's products or business opportunity.
Make unauthorized commitments on behalf of NTM.
Alter official product prices or terms without authorization.
NTM may take appropriate action against representatives who violate Company policies or applicable laws.
16. Intellectual Property
All content available on the NTM website, including:
Company name
NTM logo
Product names
Product descriptions
Images
Graphics
Videos
Text
Designs
Website layout
Software
Trademarks
Trade names
is owned by or licensed to NTM and is protected by applicable intellectual property laws.
You may use the website for legitimate personal or business purposes only.
You may not copy, reproduce, modify, distribute, publish, sell, license or commercially exploit NTM's content without prior written permission.
17. Reviews, Feedback and User Content
Customers may have opportunities to submit reviews, feedback, photographs, testimonials or other content.
By submitting content, you confirm that:
The content is genuine and accurate to the best of your knowledge.
You have the necessary rights to submit it.
The content does not violate another person's rights.
The content does not contain unlawful, defamatory, abusive or misleading material.
By submitting such content, you grant NTM permission to use, reproduce, display or publish the content for legitimate business, marketing or informational purposes, subject to applicable law and required consent.
18. Privacy
Your use of the NTM website is also subject to the NTM Privacy Policy, which explains how we collect, use, store and protect personal information.
By using the website, you acknowledge that you have reviewed the Privacy Policy.
19. Third-Party Services and Links
The NTM website may contain links to third-party websites, payment gateways, social media platforms, applications or other services.
NTM does not control and is not responsible for the content, security, availability or privacy practices of third-party services.
Your use of third-party services may be subject to their own terms and privacy policies.
20. Website Availability
NTM makes reasonable efforts to keep the website available and functioning properly.
However, NTM does not guarantee that the website will always be:
Available without interruption
Completely error-free
Free from technical issues
Completely secure
Free from viruses or harmful components
The website may be temporarily unavailable due to maintenance, upgrades, technical problems or circumstances beyond NTM's reasonable control.
21. Limitation of Liability
To the maximum extent permitted by applicable law, NTM shall not be liable for indirect, incidental, special or consequential losses arising from the use of or inability to use the website or services.
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded under applicable law.
22. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless NTM, its officers, employees and authorized representatives against claims, losses, damages, liabilities or expenses arising from:
Your violation of these Terms.
Your misuse of the website.
False or misleading information provided by you.
Unauthorized use of your account.
Violation of third-party rights.
Your unlawful activities.
23. Suspension or Termination
NTM may suspend, restrict or terminate access to the website, account or certain services where reasonably necessary, including in cases of:
Violation of these Terms
Fraudulent activity
Misuse of the website
False or fraudulent KYC information
Unauthorized business practices
Violation of applicable law
Security concerns
Termination will not affect rights or obligations that arose before termination.
24. Force Majeure
NTM shall not be responsible for delays or failure to perform obligations caused by circumstances beyond its reasonable control, including:
Natural disasters
Fire
Flood
Epidemics or pandemics
War
Civil unrest
Government restrictions
Strikes
Transportation disruptions
Internet or telecommunications failures
Other unforeseen circumstances
25. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any dispute arising in connection with these Terms shall be subject to the jurisdiction of the competent courts in India, subject to applicable consumer protection laws and other mandatory legal rights.
26. Changes to These Terms
NTM may update or modify these Terms & Conditions from time to time to reflect changes in its products, services, business practices, technology or applicable laws.
The updated version will be published on this page with a revised "Last Updated" date.
Your continued use of the website after the updated Terms are published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
27. Contact Us
For questions or concerns regarding these Terms & Conditions, please contact:
Newage Trade Mission Private Limited
Address:
B-124, Vidhya Nagar, Hoshangabad Road,
Bhopal – 462026, Madhya Pradesh, India
Phone: +91 7553140473
Email: ntmworld24@gmail.com
Website: www.ntm.world
Last Updated: 10 August 2026
© 2026 Newage Trade Mission Private Limited. All Rights Reserved.