Privacy Policy

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PRIVACY POLICY

PRIVACY POLICY

Last Updated: 10 August 2026

Newage Trade Mission Private Limited ("NTM", "Company", "we", "us", or "our") respects your privacy and is committed to protecting the personal information of our customers, users, franchisees, business associates, website visitors, and other individuals who interact with us.

This Privacy Policy explains how Newage Trade Mission Private Limited collects, uses, stores, shares, and protects personal information when you visit or use www.ntm.world, create an NTM User or Franchisee account, purchase our products, register with us, submit an enquiry, participate in our business opportunity, or otherwise interact with NTM.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

1. About Newage Trade Mission Private Limited

Newage Trade Mission Private Limited operates a business involving health, wellness, Ayurvedic, personal care, FMCG and other consumer products and provides customers and eligible individuals with opportunities to participate in its business and distribution network.

Our website may provide facilities for product browsing and purchasing, user registration, franchisee registration, KYC verification, customer support, business-related information, and other related services.

2. Information We Collect

Depending on your interaction with NTM, we may collect the following information:

A. Personal Information

        • Full name
        • Mobile/contact number
        • Email address
        • Residential or communication address
        • City, state and PIN code
        • Date of birth, where required
        • Gender, where required
        • Identification/KYC information
        • PAN details where required for registration or business purposes
        • Information provided during NTM User or Franchisee registration

B. Order and Transaction Information

When you purchase products or services from us, we may collect:

  • Order details

  • Products purchased

  • Billing and shipping information

  • Order history

  • Transaction/reference details

  • Payment status

  • Customer preferences and related service information

Payment credentials such as complete card numbers, CVV, UPI PINs or banking passwords may be processed directly by authorized payment service providers and are not intended to be stored by NTM.

C. Business/Franchisee Information

If you register as an NTM User, Franchisee, distributor, business associate, or participate in our business network, we may collect information necessary for account creation, KYC verification, business operations, commissions/incentives, customer support and regulatory requirements.

This may include PAN and other identification or verification information required under applicable laws and Company procedures.

D. Health or Wellness Information

NTM deals with health, wellness and Ayurvedic products. In some circumstances, you may voluntarily provide information relating to your health, wellness needs, product requirements or experiences while communicating with us.

We will use such information only for the purpose for which it was provided, customer support, product-related communication, or other lawful purposes.

NTM does not intend to collect unnecessary medical or health information. Customers should not provide highly sensitive medical information through general website forms unless specifically requested through an appropriate channel.

E. Communication Information

We may collect information contained in:

  • Contact forms

  • Product enquiries

  • Customer support requests

  • Reviews and feedback

  • Emails

  • Phone or WhatsApp communications

  • Other communications with NTM

F. Technical Information

When you access our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Website pages visited

  • Date and time of access

  • Referring website

  • Approximate location information

  • Website interaction and usage information

3. How We Use Your Information

We may use your personal information for the following purposes:

  • Creating and managing NTM User or Franchisee accounts

  • Processing product orders

  • Processing payments and transactions

  • Delivering products

  • Managing billing and shipping

  • Providing customer support

  • Responding to enquiries

  • Processing KYC and verification requirements

  • Managing business associates, franchisees and distributors

  • Maintaining business and transaction records

  • Communicating information regarding products and services

  • Providing information about business opportunities and Company activities

  • Sending order confirmations and transaction updates

  • Sending service-related communications

  • Sending promotional and marketing communications, where permitted

  • Improving our products, website and services

  • Understanding website usage and customer preferences

  • Detecting and preventing fraud, misuse or unauthorized activities

  • Maintaining website and account security

  • Complying with applicable legal, regulatory and governmental requirements

  • Protecting the rights, property and interests of NTM and its users

4. Product and Health-Related Communications

NTM offers Ayurvedic, health, wellness, personal care and consumer products.

Information provided by customers regarding their product requirements or wellness interests may be used to respond to enquiries and provide relevant product-related information.

Product information provided through our website, representatives or marketing materials should not be considered a substitute for professional medical advice, diagnosis or treatment.

Customers should consult an appropriately qualified healthcare professional regarding medical conditions, medications, allergies, pregnancy, or other health concerns before using any product where such professional advice is appropriate.

5. Marketing and Promotional Communications

With your consent or where otherwise permitted under applicable law, NTM may contact you through:

  • Phone calls

  • SMS

  • Email

  • WhatsApp

  • Other electronic communication channels

Such communications may include:

  • Product information

  • New product launches

  • Offers and promotions

  • Business opportunities

  • Events and training programs

  • Company updates

  • Educational or informational content

You may request to stop receiving promotional communications at any time.

Please note that opting out of marketing communications does not necessarily prevent us from sending essential communications relating to your orders, account, transactions, security, or other services you have requested.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly

  • Remember user preferences

  • Improve website performance

  • Analyze website traffic

  • Understand user behaviour

  • Improve customer experience

  • Measure marketing and advertising performance

Third-party analytics or advertising services may also use cookies, pixels or similar technologies where applicable.

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

7. Advertising and Analytics

NTM may use third-party advertising and analytics platforms to promote its products, services and business opportunities and to understand the performance of its marketing campaigns.

These services may collect information such as device information, browser information, website activity and advertising interaction data in accordance with their own privacy policies.

Where applicable, these services may include platforms such as Google, Meta and other advertising, analytics or technology providers.

8. Sharing of Personal Information

NTM does not sell or rent your personal information for independent third-party commercial use.

We may share relevant information with trusted parties where reasonably necessary for legitimate business, contractual, legal or operational purposes, including:

  • Payment gateway and payment service providers

  • Delivery and logistics partners

  • Website hosting and technology providers

  • IT and software service providers

  • Customer support and communication service providers

  • Analytics and advertising service providers

  • Authorized employees and representatives

  • Authorized distributors, franchisees or business associates where necessary for business operations

  • Professional advisors, auditors and consultants

  • Government authorities or regulatory bodies where legally required

  • Law enforcement agencies where required by law

  • Other parties where necessary to protect the rights, safety, property or legal interests of NTM or its users

Third-party service providers may process personal information on behalf of NTM and are expected to handle such information in accordance with applicable requirements.

9. KYC and Verification Information

For NTM User, Franchisee, distributor or business-related registration, the Company may require KYC information, including PAN and other identification details where applicable.

Such information may be used for:

  • Identity verification

  • Account activation

  • Business registration

  • Compliance requirements

  • Financial/accounting purposes

  • Commission or incentive processing

  • Fraud prevention

  • Maintaining legally required records

KYC information will be handled with reasonable security measures and used for legitimate business and compliance purposes.

10. Payment Information

Payments made through the website may be processed through third-party payment gateways or financial service providers.

NTM does not request or require customers to share sensitive payment credentials such as UPI PINs, ATM PINs, banking passwords or card security credentials with NTM representatives.

Customers should never disclose such confidential credentials to any person claiming to represent NTM.

11. Data Security

NTM takes reasonable technical, administrative and organizational measures to protect personal information against:

  • Unauthorized access

  • Unauthorized disclosure

  • Misuse

  • Alteration

  • Loss

  • Destruction

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

12. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide products and services

  • Maintain customer and business accounts

  • Complete transactions

  • Fulfil contractual obligations

  • Maintain business and financial records

  • Resolve disputes

  • Prevent fraud or misuse

  • Comply with legal, tax, accounting or regulatory requirements

When personal information is no longer required, it may be deleted, anonymized or securely disposed of, subject to applicable legal requirements.

13. Your Privacy Rights

Subject to applicable laws and regulations, you may have rights relating to your personal information, including the right to:

  • Request access to personal information held by us

  • Request correction of inaccurate or incomplete information

  • Request deletion of information where legally permissible

  • Withdraw consent where processing is based on consent

  • Request information regarding processing of your personal data

  • Opt out of promotional communications

  • Raise a complaint or privacy-related concern

Requests may be submitted using the contact details provided in this Privacy Policy.

NTM may need to verify your identity before processing certain requests.

14. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, payment services, social media platforms or other external services.

NTM does not control the privacy practices of these third parties.

We recommend reviewing the privacy policies and terms of third-party websites before providing personal information to them.

15. Children's Privacy

Our website and services are not intended to knowingly collect personal information from children where such collection is prohibited under applicable law.

If you believe that a child has provided personal information to NTM without appropriate authorization, please contact us so that appropriate steps can be taken.

16. Business Transfers

If NTM undergoes a merger, restructuring, acquisition, sale of assets, or similar corporate transaction, personal information may be transferred as part of that transaction, subject to applicable laws and appropriate privacy protections.

17. Changes to This Privacy Policy

NTM may update this Privacy Policy from time to time to reflect changes in:

  • Our products and services

  • Website functionality

  • Business practices

  • Technology

  • Legal or regulatory requirements

  • Privacy and data protection practices

Any changes will be posted on this page with an updated "Last Updated" date.

We encourage users to review this Privacy Policy periodically.

18. Contact Us

For questions, requests, complaints or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:

Newage Trade Mission Private Limited

Registered/Office Address:
B-124, Vidhya Nagar, Hoshangabad Road,
Bhopal – 462026, Madhya Pradesh, India

Phone: +91 7553140473

Email: ntmworld24@gmail.com

Website: www.ntm.world

Last Updated: 10 August 2026

© 2026 Newage Trade Mission Private Limited. All Rights Reserved.

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